Security you can point to
We guarantee the security of all our clients. Data, calls and records are handled with protection built in from the start, and kept ready to stand up to inspection rather than patched together after the fact.
About us
Stevensons DSI gives private hire and taxi operators across Ireland and the UK one accountable partner for data, dispatch, call handling and telephone numbers, with the security of every client guaranteed.
Our story
A modern data-services partner, built around security.
“Private Hire Operations, Secured.”
Stevensons DSI is a modern data-services partner for the transport sector. We work with private hire and taxi operators across Ireland and the United Kingdom, from single-office firms to fleets running hundreds of cars, and we make it our business to understand how each one actually runs.
Security sits at the centre of everything we handle. We guarantee the security of all our clients, so every booking, call and record is treated as something to be protected, not simply processed. That commitment is built into each service from the outset, rather than added once something has already gone wrong.
Around that principle sits a connected house of managed services: data facilitation, dispatch, call centre facilitation, offshore call handling, and the telephone numbers your customers know you by. Behind them we procure and negotiate the contracts an operator depends on and manage the B2B and B2C relationships that keep a fleet supplied. Each service stands on its own; together they keep bookings, calls and records in step.
We are based at the Digital Office Centre on Balheary Road, in Swords, Co. Dublin. Wherever an operator works, in Ireland or the UK, they deal with one accountable partner: close to the firm, answerable for what we run, and clear about how their data is kept.
How we work
Four principles behind secure operations.
These are not lines for a wall. They are the standards every operator holds us to, from the first conversation about a contract through to the daily running of the service.
01
Security comes first
We guarantee the security of all our clients, so protection is designed into every service rather than bolted on afterwards. Bookings, calls and records are treated as things to be safeguarded, and kept that way at every step.
02
A partner, not a supplier
We run as an extension of an operator, not a line on an invoice. You deal with people who know your firm, your area and your licensing, and who answer when you call. Decisions about your service are made with you, not handed down to you.
03
One house, one point of contact
Data facilitation, dispatch, call handling, offshore support and your telephone numbers sit together under a single point of contact. Fewer suppliers to chase, fewer handovers to go wrong, and one partner accountable when you need an answer.
04
Ready for scrutiny
Records and call handling are kept ready for inspection, not tidied up after the fact. NTA requirements, local authority audits and GDPR are handled as part of the service, so what we run stands up when someone looks closely.
Our approach
From first conversation to daily running.
01
Where we start
Understand the operation
Before anything is switched on, we learn how a firm actually runs: its area and licensing, its busy hours, the contracts it depends on and the data that moves through it. Knowing what needs protecting always comes first.
02
Groundwork
Secure the contracts
We procure and negotiate the contracts an operator depends on and manage the B2B and B2C relationships behind them. Terms are set to hold up under scrutiny, not simply to be signed and filed away.
03
Going live
Stand up the services
Data facilitation, dispatch, call centre facilitation, offshore call handling and telephone numbers are brought together under one point of contact. Each is secured on its own terms, and each stays accountable to us.
04
Day to day
Run it, accountably
Bookings, calls and records stay in step and ready for inspection. As a firm grows or moves across Ireland and the UK, Stevensons DSI keeps the service, and the security behind it, holding steady.
Different firms, different fleets. One standard of security.
Why operators choose us
Why private hire firms make us their one partner.
A plain account of what brings private hire and taxi firms to us, and keeps them here, across Ireland and the UK.
One partner, not five suppliers
Data facilitation, dispatch, call handling, offshore support and telephone numbers usually mean several contracts and several people to chase. With us they become one house, with a single point of contact.
Contracts, procured and negotiated
The heart of what we do is unglamorous and valuable: procuring and negotiating the contracts an operator depends on, and holding those terms to account long after they are signed.
Relationships, managed
We manage the B2B and B2C relationships that sit behind a working fleet, so an operator is not left to chase suppliers, partners and customers across a dozen fronts alone.
Calls covered, in-house and offshore
Call centre facilitation and offshore call handling keep the phones answered through peaks, out of hours and sudden surges, so a customer reaches a person rather than a ringing line.
Numbers that stay yours
We supply and support the telephone numbers your customers know you by. As a firm grows or moves, the lines stay constant, so the numbers on the cars, cards and adverts keep working.